When will my order arrive?
In general, the arrival date of your shipment can be determined by adding the Estimated Delivery Time to the Shipment Date of your order. Delivery Time depends on your location, and can be estimated using our Shipping Rates table. The Shipment Date is the day when the order leaves our warehouse, and can be estimated using the greatest number of days in the "availability" range of the items in your order.
Estimated Arrival Time
- Product AvailabilityOrder Date
- Estimated Delivery TimeShipment Date
- Arrival Date
How will my orders be shipped?
[Express Shipping]
For deliveries to the United States, we use FedEx and DHL courier services. Orders that are not eligible for shipping via FedEx or DHL will be shipped via EMS (Express Mail Service), an international express service offered by over 140 postal services worldwide. Tracking numbers are provided for all shipments. Fabspree will use its discretion to determine the best courier for each order, and reserves the right to change couriers without prior notice.
For deliveries to areas outside the United States, we primarily uses EMS (Express Mail Service), an international express service offered by over 140 postal services worldwide, including the United States Postal Service, Parcelforce Worldwide (UK), Chronopost (France), Australia Post, Canada Post, Singapore Post Limited, and Hongkong Post. However, depending on your order destination, we may also select from a pool of couriers to provide the most suitable delivery service for your specific order. Tracking numbers are provided for all shipments. Fabspree will use its discretion to determine the best courier for each order, and reserves the right to change couriers without prior notice.
[Standard Shipping]
Orders are shipped via the Post Office.
For deliveries to the United States, we use FedEx and DHL courier services. Orders that are not eligible for shipping via FedEx or DHL will be shipped via EMS (Express Mail Service), an international express service offered by over 140 postal services worldwide. Tracking numbers are provided for all shipments. Fabspree will use its discretion to determine the best courier for each order, and reserves the right to change couriers without prior notice.
For deliveries to areas outside the United States, we primarily uses EMS (Express Mail Service), an international express service offered by over 140 postal services worldwide, including the United States Postal Service, Parcelforce Worldwide (UK), Chronopost (France), Australia Post, Canada Post, Singapore Post Limited, and Hongkong Post. However, depending on your order destination, we may also select from a pool of couriers to provide the most suitable delivery service for your specific order. Tracking numbers are provided for all shipments. Fabspree will use its discretion to determine the best courier for each order, and reserves the right to change couriers without prior notice.
[Standard Shipping]
Orders are shipped via the Post Office.
Will my shipment come with a tracking number or code?
All orders shipped using Express Shipping come with a tracking number or code supplied by the selected courier, such as UPS, FedEx, EMS or DHL. Orders shipped using Standard Shipping may or may not come with a tracking number.Trackable orders sent via Standard Shipping can be tracked through your local post office. If available, tracking numbers and relevant links can be found in "My Account" under the Shipping and Tracking section of shipped orders in your Order History.
Can my shipment be delivered to a Post Office box?
[Express Shipping]
Most Express Shipping couriers will not deliver to Post Office (PO, APO, FPO, DPO) boxes. For more efficient delivery of your order, we advise that you not use a Post Office box when placing orders. Doing so may delay your shipment.
[Standard Shipping]
Standard shipments can be delivered to Post Office (PO, APO, FPO, DPO) boxes. However, we encourage customers to avoid using Post Office boxes in case shipments are upgraded to Express Shipping, which cannot be delivered to Post Office boxes.
Most Express Shipping couriers will not deliver to Post Office (PO, APO, FPO, DPO) boxes. For more efficient delivery of your order, we advise that you not use a Post Office box when placing orders. Doing so may delay your shipment.
[Standard Shipping]
Standard shipments can be delivered to Post Office (PO, APO, FPO, DPO) boxes. However, we encourage customers to avoid using Post Office boxes in case shipments are upgraded to Express Shipping, which cannot be delivered to Post Office boxes.
I originally chose Standard Shipping but have added more items to my order. Will my order now qualify for Free Express Shipping?
If you change your order such that the total purchase amount reaches the minimum purchase requirement for Free Express Shipping, then you can upgrade your order from Standard to Express Shipping. We will not upgrade your shipping method without your consent. Please contact a Customer Service representative if you wish to upgrade from Standard to Express Shipping. Please note that Free Express Shipping is only available to the specific regions and countries listed in the Shipping Rates table above. Please refer to the Shipping Rates table for details.
What happens to my order if it can't be delivered and is returned to Fabspree?
All shipments returned to Fabspree are considered “undeliverable”. Reasons for undeliverable shipments include incorrect shipping address, failed delivery attempts by the post office provider (i.e., the recipient is unavailable), or unclaimed shipments held by the courier agent.
When we receive undeliverable shipments, we will notify customers via email to arrange for reshipment. All reshipments incur reshipment fees that are the same as Fabspree’s regular shipping fees. Reshipment fees will be applied regardless of the original shipment’s eligibility for free shipping. Additional courier charges for return shipping may also apply.
When we receive undeliverable shipments, we will notify customers via email to arrange for reshipment. All reshipments incur reshipment fees that are the same as Fabspree’s regular shipping fees. Reshipment fees will be applied regardless of the original shipment’s eligibility for free shipping. Additional courier charges for return shipping may also apply.
Which countries does YesStyle.com ship to?
Fabspree ships to the below list of countries. Jewelry, Accessory, Lifestyle and Beauty products cannot be shipped to certain countries. (Please refer to individual product information)
| Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antigua And Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Botswana Brazil Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Congo, The Democratic Republic Of The Cook Islands Costa Rica Cote D'ivoire Croatia (Local Name: Hrvatska) Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic | East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Malvinas) Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea-Bissau Haiti Holy See (Vatican City State) Honduras Hong Kong Hungary Iceland India Indonesia Iran (Islamic Republic Of) Iraq Ireland Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho | Liberia Liechtenstein Lithuania Luxembourg Macau Macedonia, The Former Yugoslav Republic Of Madagascar Malawi Malaysia Maldives Mali Malta Martinique Mauritania Mauritius Mayotte Mexico Micronesia, Federated States Of Moldova, Republic Of Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niue Norfolk Island Norway Oman Pakistan Palau Palestinian Territory, Occupied Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Reunion Romania Russian Federation | Rwanda Saint Lucia Saint Vincent And The Grenadines Samoa San Marino Sao Tome And Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia (Slovak Republic) Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St. Helena Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania, United Republic Of Thailand Togo Tokelau Tonga Tunisia Turkey Turkmenistan Turks And Caicos Islands Tuvalu Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Venezuela Vietnam Virgin Islands (British) Virgin Islands (U.S.) Wallis And Futuna Islands Western Sahara Yemen Yugoslavia Zambia Zimbabwe |
CUSTOMS & TAX
Will I have to pay customs taxes on my shipment?
When ordering from Fabspree, the customer is considered the importer of the purchased products and will be responsible for any customs tax, import duties, goods and services tax (GST), valued-added tax (VAT), or any similar customs-related charges. Customs policies vary by country and Fabspree cannot make any guarantees as to whether or not shipments will be subject to customs-related fees. Please contact your local customs office for more information.
In addition to customs fees, customers may also incur other charges, such as administration or brokerage fees. These are handling charges incurred due to customs processing and clearance of your shipment. Customers are required to pay the relevant courier service upon delivery of the shipment.
In addition to customs fees, customers may also incur other charges, such as administration or brokerage fees. These are handling charges incurred due to customs processing and clearance of your shipment. Customers are required to pay the relevant courier service upon delivery of the shipment.
What happens if there are banned items in my shipment?
Customers should contact their local customs office for information concerning banned items in their countries. We are required by law to declare our shipments according to their actual content and value. We cannot entertain requests to alter declaration values and/or content of shipments. If for any reason your local customs authorities confiscate any items from your order, Fabspree is not responsible for reshipment or refund regarding the confiscated item(s).
Will I receive a refund if I refuse the shipment when it is delivered to me?
If customers refuse a package due to customs issues, including refusal to pay customs tax or duties, failure to provide requested documents, or other related issues, we will not be responsible for any refund or reshipment of the refused package.
RETURN POLICY
What is your return/exchange policy?
Fabspree is dedicated to providing our customers with the very best service. Please refer to the below table to determine which return options are available for the item you wish to return. After deciding upon your options, contact our Customer Service Department within the time period specified to request a Return Merchandise Authorization (RMA). After receiving an RMA, you may proceed to return your item(s) for replacement or repair.
* If replacement items are out of stock, item value will be refunded .
Please refer to the Terms and Conditions for further details.
To ensure speedy service, please have the following information ready when you call or email our Customer Service Department:
Size Exchange
Last Updated on Feb 3, 2015
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* If replacement items are out of stock, item value will be refunded .
Please refer to the Terms and Conditions for further details.
To ensure speedy service, please have the following information ready when you call or email our Customer Service Department:
- Your order number
- Product name and Fabspree catalogue number of the item you wish to return
- Reason for requesting a RMA (Defective Item Exchange, Size Exchange, Unwanted or Unopened Item Return, Defective Item Repair)
- In cases of size exchange, the Fabspree catalogue number and size for the item you wish to receive in exchange.
Size Exchange
- Items returned for size exchange must be in mint, unused condition. Fabspree reserves the right to reject return or exchange requests if the returned items are in unacceptable condition.
- Customers are required to bear return shipping fees in cases of size exchange. Fabspree will be responsible for shipping fee of replacement. Fabspree will not be responsible if return shipments are lost during return transit.
+ comments + 1 comments
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